Contact Support

Get professional help with IMEI verification, device reports, payment issues, and technical support. Our team is here to assist you with all IMEI Trust services.

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Email Support

For general inquiries and technical support

support@softnes.store

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Technical Support

For payment issues and system problems

tech@softnes.store

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Response Time

Typical response within

24-48 hours

Send Support Request

Full Name *

Email Address *

We'll use this email to respond to your inquiry.

Issue Category

IMEI Number (if applicable)

Include the IMEI if your issue is related to a specific device.

Message *

Provide as much detail as possible to help us assist you quickly.

Before Contacting Support

Payment Issues: Check your email for PayPal confirmation and transaction ID

IMEI Verification: Ensure your IMEI is exactly 15 digits (dial *#06# to find it)

Technical Problems: Try clearing your browser cache and cookies first

Account Issues: Include your email address and any relevant transaction details

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IMEI Trust Management System